Shipping policy
*NOTE: This is my first attempt with online sales. If your shipping charges appear too little or too large please purchase the pieces you want, we will do what is fair and accurate for shipping costs by either refunding the overage or charging additional for shipping if needed. Please contact us if you have any questions.
Handling Fee
We pack with utmost care to ensure that the one-of-a kind work is not lost due to damage. To cover the cost of packing materials and labor, Holly Wilson Shop charges an additional $6 handling fee (included in shipping). For combined orders, we charge $10 because of the extra administrative time.
Timeline
Please allow up to 14 days for work to be shipped out, and up to 21 days for it to be received. In most cases, work will be shipped within the week, but this estimate is based upon the possibility of unforeseen delays. We ship work using USPS and FEDEX Ground.
Packing Material
We use a combination of materials to pack - corrugated cardboard, peanuts, bubble wrap and paper products. Strategies vary based on the type of work, number of pieces, and distance of travel. We reuse packing material as much as possible (like styrofoam peanuts) in order to be more eco-friendly, if the work arrives safely we are good.
International Orders
Please pay for the pieces online and then contact us so we can determine the exact shipping costs for international destinations.